A 'Changing Places room' is a specially designed accessible toilet facility found in public spaces, intended to meet the needs of people with severe and profound disabilities who cannot use standard accessible toilets. These rooms provide a safe, clean, and dignified environment for individuals who require additional support, along with space for carers to assist comfortably.

Unlike typical accessible toilets, Changing Places rooms are larger to accommodate the individual, their carers, and any specialised equipment needed. The key features often include an adjustable adult-sized changing bench, a ceiling-mounted hoist system, a height-adjustable sink, a centrally located toilet with space on either side for carers, and a non-slip floor. The design ensures that both the person with a disability and their carers can use the facility safely and comfortably.

The purpose of these rooms is to promote inclusivity and enable people with complex disabilities to participate more fully in community life. Without such facilities, many individuals and their families may feel restricted in their ability to visit public places such as shopping centres, airports, stadiums, parks, and cultural institutions. The availability of Changing Places rooms helps reduce social isolation by making it possible for people with severe disabilities to enjoy outings with dignity and confidence.

Changing Places rooms are part of a broader movement towards universal design in public infrastructure. Their inclusion in public spaces acknowledges that traditional accessible toilets do not meet everyone’s needs. In Australia, the Changing Places initiative began to gain momentum following advocacy from disability organisations and families, leading to the development of national design standards to ensure consistency and safety.

These facilities are required to be clearly labelled with tactile signage (such as our Changing Places braille sign), and many are listed in directories to help families and carers plan their outings in advance.

In summary, a Changing Places room is more than just a toilet facility; it represents a commitment to accessibility, dignity, and equality for people with severe disabilities. By providing the necessary space and equipment, these rooms help remove barriers, allowing everyone to enjoy public spaces without unnecessary limitations.